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Clients and messages

Win the work, and never forget a follow-up

Know who's calling, text from your business number, and let Autopilot line up the follow-ups. Your public page helps customers, and their AI assistants, find you and book.

What you get

Anything marked Coming soon isn't in the app yet.

Live now

Get found and booked by AI

Customers are starting to ask ChatGPT, Google and other AI assistants to find a sparky. Your free public page gives them your services, area, hours, licence and prices in a form they can read, so they can recommend you and send a booking request.

  • Your page at sparkybuddy.com.au/sparky/your-name, with Call and Text buttons
  • Your Get Found Score: Max tells you what to fill in next
  • Customers and AI assistants request a booking; nothing is booked until you accept
  • Accept in one tap: the client, job and visit are set up, then text them to confirm

Watch how it works

Live now

Autopilot

Every morning SparkyBuddy lines up the follow-ups you'd otherwise forget, written in your name and ready to go. One tap sends them.

  • Quote follow-ups at 3 and 7 days
  • Overdue invoice reminders with a pay link, until it's paid
  • A reminder to the customer the day before every visit
  • Smoke alarm, RCD and test-and-tag reminders when they come due
  • A 7:30am email when there's something to send; nothing goes without your tap

Watch how it works

Live now

Two-way texts

Text customers from your business's texting number. Their replies land on the client and the job, and Home tells you when someone's written back.

  • The whole conversation on the client and the job
  • Everyone in the business sees what was said
  • Business plan and up

Watch how it works

Live now

Who's calling?

Type in the number and see the client and every job you've done for them. Or put all your clients in your phone's contacts.

  • Matches Australian mobiles and landlines
  • One-tap contacts download

Watch how it works

Live now

Notifications on your phone (early access)

The SparkyBuddy app for iPhone and Android buzzes you the moment something happens, and one tap opens it.

  • A customer books, accepts or declines a quote, or pays
  • A customer texts or emails back
  • Roof-day weather warnings the afternoon before

Watch how it works

Live now

Bring your data across

Moving from another app or a spreadsheet? Upload your clients, materials list and pre-builds and SparkyBuddy matches the columns for you.

  • Clients, saved items, materials lists and pre-builds (kits)
  • CSV or Excel from any app, pre-build (kit) exports included
  • Export everything any time; it's your data

Watch how it works

Live now

Job badges and message templates

Mark a job Urgent, Waiting on parts or Builder job so the list is easy to scan, and write your texts the way you'd say them.

  • Badges show on the jobs list
  • On my way, reminders and Autopilot use your wording
  • Drag a visit to another day and the customer's text is ready

Watch how it works

Live now

Customer statements

Every unpaid invoice for a customer on one page, with what's overdue by 30, 60 and 90 days and the total owing. Email it or send the link.

  • Each invoice links to its own pay page
  • Builders, agents and strata see everything they owe at once
  • Autopilot can email statements on the 1st to anyone who owes
Live now

Buddy Smart Planner

Customers book themselves in from your public page. They pick the job and an arrival window, and SparkyBuddy offers the times that suit your day.

  • Only shows windows you're actually free, with travel time kept clear
  • Puts days you're already working nearby first, so you drive less
  • Your quick jobs book straight in; anything else comes to you to confirm

Watch how it works

Live now

Repeat work

Set what each customer is due for next, like a smoke alarm check, RCD test or test and tag. SparkyBuddy tells you when it's due, ready to text them and book it in.

  • Repeating reminders roll on to the next year by themselves
  • Mark regular customers and their quotes take your loyalty discount off
  • Texts go from your own phone, so they cost nothing

Watch how it works

Live now

On my way

Heading to a job? One tap and pick how long you'll be, and the client gets a text. With a business texting number it sends from there and their reply lands on the job. Without one, your phone's messages app opens with the text ready.

  • Every customer text comes from the same number
  • Works on iPhone and Android

Watch how it works

Live now

Track my arrival

Tap On my way and the customer's text has a link: a map with you on it and "About 14 min away". When you clock on at the job it says your sparky has arrived.

  • Shares only your latest spot, only from the tap until you arrive
  • "Running late? Text them" when you're well past the booked time
  • Stop sharing any time; the link ends after the visit
Live now

Customer equipment register

Every switchboard, RCD, smoke alarm, emergency light, EV charger, solar inverter and battery at each customer's site, with where it is, its make and model, and when it's next due.

  • Record each service or test: all good, repaired or needs work
  • Filled in for you from EV, solar and smoke alarm jobs
  • Print QR labels, then scan one to open the item
  • Due for a check? The customer's reminder is ready to send, so the repeat work comes to you

Sparky Plus plan and up

Watch how it works

7 short how-to videos with sound, the same ones you get inside the app. Tap one to watch.

Add a client

Add a person or business, or import your client list.

Bring your clients across

Move your client list from your old app in a couple of minutes.

Who's calling?

Type in a number and see the client and every job you've done for them.

Text your customers

Text customers from your business number, and see their replies on the client and the job.

Autopilot follow-ups

Quote follow-ups, payment reminders and visit reminders, written and ready to send.

Get found by AI assistants

Your public page and Get Found Score, so customers and AI assistants can find you.

Phone notifications

Get a buzz on your phone when a customer books, accepts a quote, replies or pays.

More of what SparkyBuddy does

Everything on one page

Try it on your next job

SparkyBuddy is launching soon and free during early access. No card needed. Bring your clients across in minutes.